TERMS & CONDITION

These are the terms and conditions of our agreement which apply to all purchases of products by you from http://www.nostalwatches.com/ and you should read them carefully. We may vary these terms from time to time, therefore you should check them before you make a new purchase.

 

ORDER

You can submit an order for products to http://www.nostalwatches.com/ by completing the details required on the order summary page and clicking the “Place Order” button. All prices are reflected in USD (United States Dollar) and include VAT where applicable, excluding delivery and handling fee to locations worldwide. Goods supplied are not for resale.

Availabilities of our products are as displayed in the products details. Please note that items in your shopping bag are not reserved, as products in high demand may sell out quickly. You have to proceed to checkout and place your order to make sure your order is processed.

Make sure to check your order before confirming it. You cannot add more items to your shopping bag once you have checked them out. We cannot modify/add products for you.

 

ACCEPTANCE OF ORDER

We will notify you of our acceptance of your order by email shortly after we receive it and at that point, a binding agreement between us will be in place on these terms and conditions. If we do not accept your order for any reason or the price of the product has increased between the time of the order and our acceptance of it (or if a supplementary delivery charge applies), we will e-mail you to advise you of the change. You will then need to resubmit your order.

 

PAYMENT

Payment via Paypal is acceptable for order via this site.

For standard delivery, we will charge your account for payment at the time that the order is dispatched for delivery to you. We take every reasonable care to ensure that your order and subsequent transactions are conducted via a secure link. As we are not responsible for the operation of the secure link, we will not, unless we are negligent, be liable for any loss you may suffer if a third party obtains unauthorized access to any information you provide via such link.

If products are not available for any reason after we have accepted your order, we will let you know. We will not charge you for these products and will refund any amounts already paid (if any).

Order is final once payment is made. It is advised to keep your transaction proof, just in case.
 If payment has not been made 1x24 hour, your order will be automatically canceled and you will have to resubmit your order.

You will be sent an email of your invoice once your payment has been successfully processed, which is max. 1 day after you make your payment.

 

DELIVERY

We ship nationwide using JNE (www.jne.co.id) courier service and ship internationally using EMS (http://ems.posindonesia.co.id/) courier service from Bandung, Indonesia. When placing your order, please take into consideration that we ship orders from Monday to Friday at 5 PM. Payment confirmation received after 5 PM or on weekends and holidays will be checked on the next business day. We will ship your purchased item(s) once we have received the confirmation of your payment. Please kindly note we are unable to ship if problems occurred regarding the payment. You will be sent an e-mail regarding your shipping information once your order has been dispatched.

 

EXCHANGE

If for any reason you are not happy with your purchase, you may exchange the item(s) within 7 business days after the date of delivery.

Your watch must be in unused condition and in the original watchcase with all the tags still intact. If you have altered your watch in any form, with any other jewelry or watch company that is not Nostal Watches’ directly, we will not accept your exchange.

Only 1 exchange is permitted after the original order has been placed. This applies to all orders through http://www.nostalwatches.com/. These exchange policies are not applicable to sale items. All sale items cannot be returned or exchanged. We have a strict NO RETURN policy as we have performed elaborated quality control of all of our products before we deliver them to our customers.

 

WARRANTIES

All Nostal Watches products are sold at Manufacturer’s Suggested Retail Price (MSRP). Your watch is warranted for a period of 2 Years from the original date of purchase noted on the warranty card. During the warranty period, all components of the watches are covered under this warranty when found the damages are from factory default. Damages caused due to improper use of the watch, and/or the tampering of the watch by any third parties or unauthorized party resulting in the watches not working properly, and/or normal wear and tear are excluded from this warranty.

We take great care of our watches even after they have left our hands. It is not recommended for another party than those who are authorized by Nostal Watches to perform any maintenance check to our watches as it will void the warranty. Please head to http://www.nostalwatches.com/ for any warranty claims.